HELP / FAQ
airfocus help center for people in need. What can we do for you today?
Who is airfocus for?
Since all leaders and managers share common decision-making-challenges, airfocus is great for any decision maker in any industry. Find inspiring use cases and case studies here.
Can I use airfocus with my team?
Yes. We provide plans for teams with at least 3 seats. Start a 30 day free trial now.
What integrations do you provide?
We provide import integrations into Trello and Jira (see a detailed help article here) and will launch more in the upcoming months. The integrations enable you to import items (Jira issues or Trello cards) into airfocus. Two-way syncronization (allowing you to see your focus scores in the systems) are at the top of our feature roadmap.
Is my data secure?
Yes, your data is safe with us. Security and privacy of your data is our number one priority. We perform automated and manual security testing on a regular basis. We also work with third-party security specialists to keep our platform safe and secure. We host our platform on highly-secure German servers that are TÜV-certified (SO 27001).

We've created a privacy policy to describe how we collect, use, and handle your information when you use our service. For details, see https://airfocus.io/privacy.
How can I contact you?
We are here for you. Please don't hesitate to contact us if you have any questions, suggestions, or if you'd like our opinion on some peculiar prioritization problem.

Reach out through the chat widget in the bottom right of the page, or email us at [email protected].

Do I need a credit card to try airfocus?
No, you can start your free trial without submitting any credit card information. Upgrade to a paid plan at any time from the in-app billing page.
What payment methods do you offer?
You can pay with any of the major credeit and debit cards.
How does the trial work?
Once you sign up for our trial, you will have full access to all functionality for 30 days. You can also invite unlimited number of colleagues to test all our collaboration features.

We will notify you shortly before the end of your trial and you will have the option to upgrade to any of our plans.
What ist the focus score and wow is it calculated?
How does the JIRA integration work?
Please find a detailed manual / guide here.